Order Information

Hidden Store Emails

Preferred Contact Method *

Phone
Email

Product Information

Customer Care Information

When did the fault, damage or concern occur OR when did you notice the fault, damage or concern? *

Description of what this product has been used for: (e.g. residential, commercial, outdoor etc.) *

Brief overview of how you have cared for this product: (e.g. cleaning methods you may have used) *

Additional comments or things to note

To help us offer the best solution we require photographs of the below description;

An up close image of the fault, damage or concern.
An image of the product as a whole, including its surroundings in your home/office etc.
An image indicating where on the product the fault, damage or concern can be found.
If applicable, an image of any packaging the product was delivered in.
Where an image cannot show accurate details, video footage of the fault, damage or concern.

Where possible, please include these photographs along with this form. Alternatively, you can discuss with a nood team member the best way to send these images through.

Maximum file size 10mb

Welcome

noodist Membership Benefits & nood Rewards Points

Free to Join

Exclusive Offers

nood Rewards Points

Login

Reset your password