nood makes every effort to keep a sufficient inventory of the products offered on its website. however the availability of these products changes daily and is not guaranteed.
if nood is unable to deliver a product ordered through its nood site the buyer will be notified accordingly by email or telephone. if such is the case, any amount charged to your credit card for products, including delivery charges will be credited as soon as possible. nood waives any liability in the case of inventory shortages.
price policy
the prices indicated on the New Zealand nood site are those established for consumer sales.
the applicable sales taxes are included in the prices displayed. Nood reserves the right to modify the prices of products available on its site at any time, without prior notice.
all prices quoted on the nood site are in New Zealand dollars.
the prices of products available may differ from those posted in nood stores.
delivery charges and services
at nood we strive to deliver your purchase in the quickest and most economical way possible. for full delivery details please click here
nood returns policy
for our full returns policy please click here
order problems
if there is any problem with an order you have placed please contact customer services on 0800 go nood (0800 466 663) or email us at web@nood.co.nz
store return and exchange policy
original sales receipt is required for all merchandise exchanges & refunds.
merchandise must be in the original condition and packaging for an exchange.
refunds will be made in the original form of payment.
customer satisfaction is very important to us - we want to make your online shopping experience as pleasant as possible. all merchandise is inspected prior to shipping. in the event that there is a problem upon receiving any order please contact us promptly to resolve the issue.
