• You can designate someone else to collect your order, but please let the store know in advance who to expect. The person collecting the order will need to bring the confirmation email and some identification with them.

  • To place an order with us online using Click & Collect simply add products to your cart and head to the checkout as normal.

  • If the click & collect option isn’t available at checkout, it means that the product you have selected isn’t available for click and collect.

    Click & collect is not available on individual items over 20kg. Sofas, dining tables, sofabeds, bedroom furniture and occasional chairs are excluded, even if they don’t exceed 20kgs.

  • There is no extra charge for Click & Collect orders.

  • Please allow up to 48 hours from placing your order for our store team to get this ready for you. You will receive an email once your order is ready to be collected.

  • Stores will hold your click & collect order for up to 7 days, but are not able to make it within that time, just contact your store.