• If you're shopping a multi-buy deal online and the free item isn't showing in your cart, you might just have to add another product from the promotion to trigger the deal. The free item will automatically be reduced to $0 once you have the the required number of products in your cart.

  • 3D Secure is an additional layer of security to make online shopping transactions safer, by authenticating a cardholder’s identity at the time of purchase. You may be redirected to your card issuing bank for a 'Verified by Visa' or 'Mastercard SecureCode', before returning to our site once authorisation is complete.

  • No, you can shop as a guest without creating an account.

    However, if you sign up to be a noodist member, you will start earning rewards points and get access to special noodist member promotions.

  • We currently only accept payments in New Zealand Dollars. All major Credit Cards should be able to handle currency conversion.

  • You will be charged as soon as you confirm your order online.

  • If you think you may have been charged incorrectly please call us on 0800 466 663 and our team will be able to look further into this for you.

  • If you have a discount code to use on our website you will be able to apply this at the checkout once you have selected your items.

  • If you require any further information about our products please feel free to email us at web@nood.co.nz or call us on 0800 466 663.

  • If you wish to cancel or make any changes to your order please call us on 0800 466 663 as soon as you can so that we can assist before your order is shipped.

  • We offer both digital and physical gift card options to purchase on our website, you can purchase these here.

  • If you have either a physical or digital gift card that you would like to spend online, simply add your items to the cart and use your gift voucher as a payment method when confirming your order.

  • If your gift card is lost or damaged please contact us immediately on 0800 466 663.

  • If your recipient doesn’t receive their gift card please contact us immediately on 0800 46 66 63.